Daylight Saving Time (DST) has not automatically updated for Spring 2024 (Issue 3)
In certain scenarios, the IP Office Automatic DST feature has failed to correctly update the IP Office System clock for the Spring 2024 DST changes.
Fri, 22 Mar 2024 20:00:00 GMT [Product Support Notice]
IP Office Subscription K8s Maintenance February 2024
Details the maintenance window scheduled for updating cloud components within the IP Office Subscription Clusters.
Mon, 29 Jan 2024 20:00:00 GMT [Product Support Notice]
IP Office Release 11.1 Feature Pack 3 Service Pack 1
Avaya is pleased to announce the availability of IP Office Release 11.1.3.1 software. This is a scheduled Service Pack also addressing a number of issues found in the previous IP Office 11.1 GA releases.
Fri, 15 Dec 2023 20:00:00 GMT [Technical Bulletin]
A1 SIP Trunk Service with IP Office R11.1
Configuring SIP trunking between A1 SIP Trunk Service and Avaya IP Office Server Edition R11.1.
Tue, 7 Nov 2023 20:00:00 GMT [SIP Trunking]
Telstra Enterprise SIP Trunking Service with IP Office R11.1
Configuring Telstra Enterprise SIP Trunking Service with IP Office.
Tue, 7 Nov 2023 20:00:00 GMT [SIP Trunking]
Replacing the small appliance server for Avaya Session Border Controller - Dell 3240 to VEP1425
We are taking Dell 3240 to EoS as Dell has brought the platform to EoS. We will be introducing the Dell 1425 as a direct replacement for the Dell 3240.
Thu, 3 Nov 2023 20:00:00 GMT [Product Support Notice]
Telia Norway SIP Trunking with Avaya IP Office R11.1 and ASBCE R8.1
Configuring SIP trunking between Telia Norway and Avaya IP Office Release 11.1 with ASBCE R8.1.
Tue, 24 Oct 2023 20:00:00 GMT [SIP Trunking]
IP Office Media Manager failed upgrades from 11.0.4.x to 11.1.x
After upgrading from IP Office 11.0.4.x to 11.1.x, Media Manager runs an automatic process to update the call recordings database and encrypt it. The update process must not be interrupted by a manual Media Manager service stop or IP Office Server Edition server restart.
Wed, 13 Sep 2023 20:00:00 GMT [Product Support Notice]
estos ECSTA with Avaya IP Office Server Edition
Configuration steps for estos ECSTA v6.0 to operate with Avaya IP Office Server Edition R11.1.
Thu, 31 Aug 2023 20:00:00 GMT [Application Note]
Valcom V-9972 Universal Paging Interface with Avaya IP Office Server Edition using SIP Endpoint
Configuration steps to integrate the Valcom V-9972 Universal Paging Interface with Avaya IP Office Server Edition 11.1 and Avaya IP Office 500V2 Expansion System 11.1.
Tue, 1 Aug 2023 20:00:00 GMT [SIP Trunking]
IP Office IP500 V2A - High-pitched audible noise from the power supply (Issue 3)
Some customers have reported a high-pitched audible noise coming from the power supply of the IP500 V2A system.
Mon, 14 Aug 2023 20:00:00 GMT [Product Support Notice]
During deployment of Avaya IP Office OVA on VMWare vCenter, a warning may appear indicating publisher certificate is invalid/untrusted.
As noted in https://kb.vmware.com/s/article/84240, prior to vCenter 7.0 U2, there was minimal certificate verification done on OVA/OVF packages. Starting 7.0 U2, the signing certificates are verified for their expiry, validity and checked if the signing certificate is trusted. This means that the entire chain of the signing certificate should be trusted against the VECS store.
Fri, 30 Jun 2023 20:00:00 GMT [Product Support Notice]
IP Office Release 11.1 Feature Pack 3
Avaya is pleased to announce the availability of IP Office Release 11.1.3 software. This is a scheduled Feature Pack also addressing a number of issues found in the previous IP Office 11.1 GA releases.
Wed, 28 Jun 2023 20:00:00 GMT [Technical Bulletin]
IP Office Release 11.0.4 Service Pack 8
Avaya is pleased to announce the availability of Service Pack 8 for IP Office Release 11.0.4 software. This is a Service Pack addressing a number of issues found in the previous IP Office 11.0 GA releases.
Fri, 23 Jun 2023 20:00:00 GMT [Technical Bulletin]
No Automatic IP Office Users syncing in the Avaya Spaces (For new users/modified users)
From June 1st, 2023 onwards, Zang URL "accounts.zang.io" is getting decommissioned and thereby impacting IP Office users syncing to Avaya Spaces.
Wed, 31 May 2023 20:00:00 GMT [Product Support Notice]
Avaya IP Office SoftConsole fails to connect Avaya Spaces server for Instant Messaging functionality
Connectivity to Avaya Cloud Accounts is impacted due to recent changes performed in the Avaya Cloud Accounts URL(Spaces). Due to this Avaya IP Office SoftConsole fails to connect Avaya Spaces server for Instant Messaging functionality.
Fri, 26 May 2023 20:00:00 GMT [Product Support Notice]
VTech CTM-S2110/CTMS2115/CTM-S2116 SIP Hotel Phone with Avaya IP Office R11.1
Configuration for VTech CTM-S2115 SIP Hotel Phone to interoperate with Avaya IP Office R11.1.
Mon, 15 May 2023 20:00:00 GMT [Application Note]
VTech CTM-S2412/S2415 SIP Hotel Phone with Avaya IP Office R11.1
Configuration for VTech CTM-S2415 SIP Hotel Phone to interoperate with Avaya IP Office R11.1.
Tue, 2 May 2023 20:00:00 GMT [Application Note]
IP Office IP500 V2A - High-pitched audible noise from the power supply
Some customers have reported a high-pitched audible noise coming from the power supply of the IP500 V2A system.
Tue, 18 Apr 2023 20:00:00 GMT [Product Support Notice]
Talkaphone VOIP-220 Series IP Call Stations with Avaya IP Office Server Edition
Integrating the Talkaphone VOIP-220 Series IP Call Stations 7.3.3.0 with Avaya IP Office Server Edition 11.1 and Avaya IP Office 500V2 Expansion System 11.1.
Tue, 11 Apr 2023 20:00:00 GMT [Application Note]