Technical Bulletins

 

No.TitleCategoryDate
239 IP Office Release 11.1 Feature Pack 3 Service Pack 1 Technical Bulletin 12/15/2023
238 IP Office Release 11.1 Feature Pack 3 Technical Bulletin 06/28/2023
237 IP Office Release 11.0.4 Service Pack 8 Technical Bulletin 06/23/2023
236 IP Office Release 11.1.2 Service Pack 4 Technical Bulletin 01/31/2023
235 IP Office Release 11.1.2 Service Pack 3 Technical Bulletin 08/24/2022
234 IP Office Release 11.1.2 Service Pack 2 Technical Bulletin 03/18/2022
233 IP Office Release 11.1.2 Service Pack 1 Technical Bulletin 02/22/2022
232 IP Office Release 11.0.4 Service Pack 7 Technical Bulletin 01/14/2022
- IP Office R11.0.4 Apache Log4j Vulnerability Patch (Issue 2) Technical Bulletin 12/21/2021
- IP Office R11.1 FP2 Apache Log4j Vulnerability Patch (Issue 2) Technical Bulletin 12/21/2021
- Avaya IP Office Platform Release 11.1 Feature Pack 2 Technical Bulletin 12/13/2021
231 IP Office Release 11.1.1 Service Pack 1 Technical Bulletin 06/24/2021
230 IP Office Release 11.0.4 Service Pack 6 Technical Bulletin 06/11/2021
229 IP Office Release 11.1 Service Pack 2 Technical Bulletin 02/15/2021
- Avaya IP Office Platform Release 11.1 Feature Pack 1 Technical Bulletin 02/10/2021
228 IP Office Release 11.0.4 Service Pack 5 Technical Bulletin 01/15/2021
227 IP Office Release 11.1 Service Pack 1 Technical Bulletin 08/20/2020
226 IP Office Release 11.0.4 Service Pack 4 Technical Bulletin 08/20/2020
225 IP Office Release 10.1 Service Pack 8 Technical Bulletin 05/15/2020
224 General Availability(GA)- IP Office Release 11.0.4 Service Pack 3 Technical Bulletin 04/17/2020
- Avaya IP Office Platform Release 11.1 - Release Notes General Availability Technical Bulletin 04/16/2020
223 General Availability(GA)- IP Office Release 11.0.4 Service Pack 2 Technical Bulletin 01/22/2020
222 General Availability (GA) - IP Office Release 10.1 Service Pack 7 Technical Bulletin 12/06/2019
221 General Availability (GA) - IP Office Release 11.0.4 Service Pack 1 Technical Bulletin 07/31/2019
220 General Availability (GA) - IP Office Release 10.1 Service Pack 6 Technical Bulletin 07/31/2019
219 General Availability (GA) - IP Office Release 10.1 Service Pack 5 Technical Bulletin 04/01/2019
- Avaya IP Office Platform Release 11.0 FP4 & Powered By IP Office 3.0 FP4 - Release Notes General Availability IP Office Maintenance 03/06/2019
218 General Availability (GA) - IP Office Release 11.0 Service Pack 2 IP Office Maintenance 11/30/2018
217 General Availability (GA) - IP Office Release 10.1 Service Pack 4 IP Office Maintenance 12/12/2018
216 General Availability (GA) - IP Office Release 11.0 Service Pack 1 IP Office Maintenance 08/21/2018
215 General Availability (GA) - IP Office Release 10.1 Service Pack 3 IP Office Maintenance 07/23/2018
- Avaya IP Office Platform Release 11.0 - Release Notes / Technical Bulletin IP Office 05/15/2018
214 General Availability (GA) - IP Office Release 10.0 Service Pack 7 (Issue 2) IP Office Maintenance 06/06/2018
213 General Availability (GA) - IP Office Release 10.1 Service Pack 2 IP Office Maintenance 04/13/2018
212 General Availability (GA) - IP Office Release 10.1 Service Pack 1 IP Office Maintenance 12/21/2017
211 General Availability (GA) - IP Office Release 10.0 Service Pack 6 IP Office Maintenance 12/21/2017
210 Updated Release - IP Office Release 10.0 Service Pack 5 IP Office Maintenance 11/06/2017
209 Updated Release - IP Office Release 9.1 Service Pack 12 IP Office Maintenance 11/06/2017
- IP Office Contact Center 10.1.1.0 - Release Notes IP Office Contact Center 10/11/2017
208 General Availability (GA) - IP Office Release 10.0 Service Pack 5 IP Office Maintenance 09/11/2017
207 General Availability (GA) - IP Office Release 9.1 Service Pack 12 IP Office Maintenance 09/11/2017
- Avaya IP Office Platform Release 10.1 - Release Notes/Technical Bulletin IP Office 06/19/2017
- IP Office Contact Center 10.1.0.0 - Release Notes IP Office Contact Center 06/13/2017
206 General Availability (GA) - IP Office Release 10.0 Service Pack 4 IP Office Maintenance 06/02/2017
205 General Availability (GA) - IP Office Release 9.1 Service Pack 11 IP Office Maintenance 06/02/2017
204 General Availability (GA) of IP Office Contact Center 9.1.11 Service Pack IP Office Contact Center Maintenance 06/02/2017
203 General Availability (GA) - IP Office Release 9.1 Service Pack 10 IP Office Maintenance 03/06/2017
202 General Availability (GA) - IP Office Release 10.0 Service Pack 3 (Updated) IP Office Maintenance 04/04/2017
201 General Availability (GA) of IP Office Contact Center R10.0.0.3 IP Office Contact Center Maintenance 03/06/2017
200 Android Avaya one-X Mobile Preferred for IP Office IP Office 12/02/2016
199a IP Office Contact Center 10.0.0.0 - Release Notes IP Office 11/25/2016
199 General Availability (GA) of IP Office Contact Center R9.1.9 IP Office Maintenance 11/25/2016
198 General Availability (GA) - IP Office Release 10.0 Service Pack 2 IP Office Maintenance 12/13/2016
197 General Availability (GA) - IP Office Release 9.1 Service Pack 9 IP Office Maintenance 11/25/2016
196 General Availability (GA) - IP Office Release 10.0 Service Pack 1 IP Office Maintenance 09/28/2016
195a Avaya IP Office Platform Release 10.0 - Release Notes / Technical Bulletin IP Office 08/26/2016
195 General Availability (GA) - IP Office Release 9.1 Service Pack 8 IP Office Maintenance 08/26/2016
194 General Availability (GA) of IP Office Contact Center R9.1.8 Contact Center 08/26/2016
193 General Availability (GA) - IP Office Release 9.0 Service Pack 12 IP Office Maintenance 08/26/2016
192 IP Office Release 9.0 Service Pack 11 Contact Center 06/08/2016
191 General Availability (GA) of IP Office Contact Center R9.1.7 Contact Center 05/27/2016
190 IP Office Release 9.1 Service Pack 7 IP Office Maintenance 05/27/2016
189 IP Office Release 9.0 Service Pack 10 IP Office Maintenance 03/10/2016
188 IP Office Release 9.1 Service Pack 6 IP Office Maintenance 02/26/2016
186 IP Office Release 9.0 Service Pack 9 IP Office Maintenance 12/18/2015
185 IP Office Release 9.1 Service Pack 5 IP Office Maintenance 12/15/2015
184 IP Office Contact Center - Critical Patches Contact Center 10/16/2015
183 IP Office Release 9.1 Service Pack 4 IP Office Maintenance 09/14/2015
182 IP Office Release 9.0 Service Pack 8 IP Office Maintenance 09/04/2015
181 IP Office Release 9.1 Service Pack 3 IP Office Maintenance 06/26/2015
180 IP Office Release 9.1 Feature Pack IP Office Maintenance 06/08/2015
179 IP Office Release 9.0 Service Pack 7 IP Office Maintenance 06/05/2015
178 IP Office Release 9.1 Service Pack 1 IP Office Maintenance 03/13/2015
177 IP Office Release 9.0 Service Pack 6 IP Office Maintenance 03/23/2015
176 IP Office Contact Center - Critical Patches Contact Center 02/27/2015
175 General Availability (GA) of IP Office Release 9.1 IP Office 12/22/2014
174 General Availability (GA) of IP Office Contact Center Release 9.1.0 Contact Center 12/22/2014
173 General Availability (GA) - IP Office Release 9.0 Service Pack 5 IP Office Maintenance 12/01/2014
172 General Availability (GA) - IP Office Release 8.1 Service Pack 11 IP Office Maintenance 12/01/2014
171 General Availability (GA) - IP Office Release 9.0 Service Pack 4 IP Office Maintenance 09/26/2014
170 General Availability (GA) - IP Office Release 8.1 Service Pack 10 IP Office Maintenance 09/26/2014
169 Guidelines for Securing IP Office IP Office 07/12/2014
168 General Availability of IP Office Contact Center Release 9.0.3 Contact Center 07/01/2014
167 General Availability (GA) - IP Office Release 9.0 Service Pack 3 IP Office Maintenance 05/19/2014
166 General Availability (GA) - IP Office Release 8.1 Service Pack 9 IP Office Maintenance 05/20/2014
165 Critical Patch for IP Office Contact 9.0.2 Contact Center 05/07/2014
164 General Availability (GA) of IP Office Contact Center Release 9.0.2 Contact Center 02/28/2014
163 General Availability (GA) - IP Office Release 9.0 Service Pack 2 IP Office Maintenance 02/28/2014
162 General Availability (GA) - IP Office Release 8.1 Service Pack 8 IP Office Maintenance 02/28/2014
161 IP Office Security Vulnerability Notice IP Office 12/24/2013
160 General Availability (GA) - IP Office Release 9.0 Service Pack 1 (Issue 2) IP Office Maintenance 12/10/2013
159 General Availability (GA) - IP Office Release 8.1 Service Pack 7 (Issue 2) IP Office Maintenance 12/10/2013
158 General Availability (GA) of IP Office Release 9.0 (Issue 7) IP Office Maintenance 10/28/2013
157 General Availability (GA) - IP Office Release 8.1 Service Pack 6 (Issue 2) IP Office Maintenance 08/30/2013
156 General Availability (GA) - IP Office Release 8.0 Service Pack 6 IP Office Maintenance 08/30/2013
155 General Availability (GA) - IP Office Release 8.1 Service Pack 5 IP Office Maintenance 06/04/2013
154 General Availability (GA) - IP Office Release 8.0 Service Pack 5 IP Office Maintenance 06/04/2013
153 General Availability (GA) of the IP Office Release 8.1 Q1 2013 Maintenance Release IP Office Maintenance 03/22/2013
152 General Availability (GA) of the IP Office Release 8.0 Q1 2013 Maintenance Release IP Office Maintenance 03/22/2013
151 IP Office Server Edition 8.1 Feature Pack 1 - Increase of Maximum Supported Users IP Office Maintenance 03/18/2013
150 General Availability (GA) of IP Office Release 8.1 Feature Pack 1 (FP1) IP Office Maintenance 12/17/2012
149 General Availability of the IP Office Release 8.1 Q4 2012 Maintenance Release IP Office Maintenance 11/30/2012
148 General Availability of the IP Office Release 8.0 Q4 2012 Maintenance Release IP Office Maintenance 11/30/2012
147 IP Office Release 8.1 Q3 2012 Maintenance Release IP Office Maintenance 09/27/2012
146 IP Office Release 8.0 Q3 2012 Maintenance Release IP Office Maintenance 09/27/2012
145 General Availability of IP Office Release 8.1 IP Office GA 07/16/2012
144 General Availability of IP Office Release 7 Q2 2012 Maintenance Release IP Office GA 06/29/2012
143 General Availability of IP Office Release 8 Q1 2012 Maintenance Release IP Office GA 04/09/2012
142 General Availability of IP Office Release 7 Q1 2012 Maintenance Releasee IP Office GA 04/09/2012
141 General Availability of IP Office Release 8.0 (18) IP Office GA 02/15/2012
140 General Availability of IP Office Release 8.0 IP Office GA 12/12/2011
139 General Availability of the IP Office Release 7 Q4 2011 Maintenance Release IP Office Maintenance 12/07/2011
138 General Availability of the IP Office Release 7 Q3 2011 Maintenance Release IP Office Maintenance 08/31/2011
137 General Availability of IP Office Release 6.1 Q3 2011 Maintenance Release IP Office Maintenance 11/25/2011
136 IP500 Digital Station 30A - Expansion Module Software IP Office Maintenance 06/21/2011
135 IP Office Release 7.0 Q2 2011 Maintenance Release IP Office Maintenance 05/27/2011
134 IP Office Release 6.1 Q2 2011 Maintenance Release IP Office Maintenance 05/27/2011
133 IP Office Release 7.0 General Availability IP Office GA 03/23/2011
132 IP Office Release 6.1 Q1 2011 Maintenance Release IP Office Maintenance 02/25/2011
131 IP Office Release 5 Q1 2011 Maintenance Release IP Office Maintenance 02/25/2011
130 Compact Contact Center (CCC) v5.0.74 Q1 2011 Maintenance Release CCC 02/25/2011
129 Low Speakerphone Volume on 1400 Series Digital Telephones IP Office Maintenance 01/24/2011
128 Updated SME Warranty Support Process IP Office Maintenance 12/10/2010
127 IP Office Release 6.1 General Availability IP Office GA 11/29/2010
126 IP Office CCC v5.0.73 Q4 Maintenance Release CCC 11/29/2010
125 IP Office Release 5 Q4 2010 Maintenance Release IP Office Maintenance 11/29/2010
124 IP Office Release 6 Q3 2010 Maintenance Release Update IP Office Maintenance 10/11/2010
123 Compact Contact Center (CCC) V5.0.72 Q3 2010 Maintenance Release CCC 08/25/2010
122 IP Office Release 5.0 Q3 2010 Maintenance Release IP Office Maintenance 08/25/2010
121 IP Office Release 6.0 Q3 2010 Maintenance Release IP Office Maintenance 08/25/2010
120 Changes to the Avaya Technical Support Process IP Office Maintenance 07/05/2010
118 Status Update for IP Office Release 6.0 Maintenance Release IP Office Maintenance 06/14/2010
117 IP Office Release 5 Q2 2010 Maintenance Release IP Office Maintenance 06/08/2010
116 Changes to the Avaya Technical Support Process IP Office Maintenance 06/01/2010
115 General Availability of IP Office Release 6.0. IP Office GA 03/31/2010
114 IP Office CCC V5.0.70 Q1 2010 Maintenance Release CCC 02/19/2010
113 IP Office Release 5 Q1 2010 Maintenance Release IP Office Maintenance 02/19/2010
112 IP Office Release 5 Q4 Maintenance Release IP Office Maintenance 11/23/2009
111 IP Office Release 4.2 Q4 Maintenance Release IP Office Maintenance 11/23/2009
110 Compact Contact Center (CCC) V5.0.69 Q3 2009 Maintenance Release CCC 11/24/2009
109 General Availability of IP Office Release 5 IP Office GA 08/03/2009
108 Compact Contact Center (CCC) V5.0.68 Q3 2009 Maintenance Release CCC 08/03/2009
107 IP Office 4.2 Q3 2009 Maintenance Release IP Office Maintenance 08/03/2009
106 Controlled Introduction of IP Office Customer Call Reporter 1.0 Customer Call Reporter 05/29/2009
105 Compact Contact Center (CCC) V5.0.65 Q2 Maintenance Release CCC 05/13/2009
104 IP Office 4.2 Q2 2009 IP Office Maintenance 05/13/2009
103 IP Office 3.2 Q2 2009 Maintenance Release IP Office Maintenance 05/06/2009
102 Compact Contact Center (CCC) V5.0.62 Q1 2009 Maintenance Release CCC 02/17/2009
101 IP Office 4.2 Q1 2009 Maintenance Release IP Office Maintenance 02/17/2009
100 Compact Contact Center (CCC) V5.0.61 Q4 2008 Maintenance Release CCC 11/19/2008
099 IP Office 4.2 Q4 2008 Maintenance Release IP Office Maintenance 11/12/2008
098 IP Office 3.2 Q4 2008 Maintenance Release IP Office Maintenance 11/12/2008
097 General Availability of IP Office 4.2 IP Office GA 08/11/2008
096 IP Office 4.1 Q2 2008 Maintenance Release IP Office Maintenance 07/11/2008
095 IP Office 3.2 Q2 2008 Maintenance Release IP Office Maintenance 07/11/2008
094 Avaya IP Office CCC V5.0.56 Q1 2008 Maintenance Release CCC 04/08/2008
093 IP Office 4.1 Q1 2008 Maintenance Release IP Office Maintenance 03/28/2008
092 IP Office 3.0DT Q1 2008 Maintenance Release IP Office Maintenance 02/26/2008
091 Avaya 5410 Upgrade Issue IP Office 01/23/2008
090 General Availability of IP Office 4.1 Software IP Office GA 12/17/2007
089 IP Office 3.2 Q4 2007 Maintenance Release. IP Office Maintenance 12/19/2007
088 IP Office 4.0 Q4 2007 Maintenance Release. IP Office Maintenance 12/14/2007
087 IP Office 4.0 Q3 2007 Maintenance Release IP Office Maintenance 09/24/2007
086 IP Office Q3 2007 3.2 Maintenance Release IP Office Maintenance 09/14/2007
085 North American Region IP DECT and VPN Phone Mobility Solutions for IP Office 4.0.7 IP Office 08/14/2007
084 IP Office 4.0 Q2 2007 Maintenance Release IP Office Maintenance 06/29/2007
083 IP Office 3.2 Q2 2007 Maintenance Release IP Office Maintenance 06/15/2007
082 Guidelines for Paging Groups on IP Office IP Office 05/01/2007
081 CCC V5.043 Q1 2007 Maintenance Release CCC 03/23/2007
080 IP Office 4.0 Software and the IP Office 500 IP Office 02/26/2007
079 IP Office 3.0DT Q1 2007 Maintenance Release IP Office Maintenance 02/28/2007
078 IP Office 2.1 Q1 2007 Maintenance Release IP Office Maintenance 02/28/2007
077 IP Office 3.2 Q1 2007 Maintenance Release IP Office Maintenance 02/28/2007
076 End of Support for IP Office 2.1 Software IP Office 02/13/2007
075 IP Office 3.2 Nov 2006 Maintenance Release IP Office Maintenance 11/30/2006
074 IP Office 3.0DT Oct Maintenance Release IP Office Maintenance 10/31/2006
073 IP Office 3.2 Sep 2006 Maintenance Release IP Office Maintenance 10/27/2006
072 IP Office 2.1 Sep 2006 Maintenance Release IP Office Maintenance 10/13/2006
071 Avaya IP Office 3.2 Software IP Office GA 07/24/2006
070 CCC V5.0.33 Jun 2006 Maintenance Release CCC 06/30/2006
069 IP Office 3.0DT Jun 2006 Maintenance Release IP Office Maintenance 06/23/2006
068 IP Office 2.1 May 2006 Maintenance Release IP Office Maintenance 05/31/2006
067 IP Office 3.1 May 2006 Maintenance Release IP Office Maintenance 05/31/2006
066 IP Office 3.1 May 2006 Interim Release IP Office 05/05/2006
065 IP Office 3.0DT Mar Maintenance Release IP Office Maintenance 03/17/2006
064 IP Office 3.1 Feb 2006 Maintenance Release Update IP Office Maintenance 03/17/2006
063 IP Office 2.1 Feb Maintenance Release IP Office Maintenance 03/06/2006
062 IP Office 3.1 Feb Maintenance Release IP Office Maintenance 03/06/2006
061 Avaya IP Office Caveat Online Search Facility General 02/17/2006
060 Avaya Microsoft CRM Integration Solution V3.0 MSCRM 02/10/2006
059 PC Requirements for IP Office Applications General 01/27/2006
058 CCC V4.0.42 Maintenance Release CCC 12/19/2005
057 CCC V5.0.25 Maintenance Release CCC 12/19/2005
056 IP Office 3.1.48 Dec Maintenance Release Software IP Office Maintenance 12/16/2005
055 IP Office 3.0DT Dec Maintenance Release IP Office Maintenance 12/15/2005
054 IP Office 3.0 Nov Maintenance Release IP Office Maintenance 11/30/2005
053 IP Office 2.1 Nov Maintenance Release IP Office Maintenance 11/30/2005
052 IP Office 3.1 Software IP Office GA 11/07/2005
051 Know Issues and Resolution Schedule General 11/18/2005
050 IP Office 3.0DT Sep Maintenance Release IP Office Maintenance 09/27/2005
049 CCC V5.0.17 Maintenance Release CCC 08/31/2005
048 CCC V4.0.40 Maintenance Release CCC 08/31/2005
047 IP Office 2.1 Aug Maintenance Release IP Office Maintenance 08/31/2005
046 IP Office 3.0 Aug Maintenance Release IP Office Maintenance 08/31/2005
045 Avaya IP Office DECT Integration and DECT Software DECT 08/01/2005
043 IP Office 3.0 Maintenance Release IP Office Maintenance 06/30/2005
042 IP Office 3.0DT Maintenance Release IP Office Maintenance 06/21/2005
041 IP Office V2.1 Maintenance Release IP Office Maintenance 06/10/2005
040 IP Office V2.1 Maintenance Release Update IP Office Maintenance 06/03/2005
039 IP Office Known Issues List General 05/13/2005
038 IP Office 3.0DT Release IP Office GA 04/04/2005
037 IP Office 2.1 Mar Maintenance Release. IP Office Maintenance 03/31/2005
036 IP Office 3.0 Software IP Office GA 03/21/2005
035 IP Office Maintenance Manual General 03/16/2005
034 Support for IP Office, INDeX and Partner CTI Interfaces General 04/19/2005
033 IP Office V2.1 Maintenance Release Update and Known Issue List IP Office 02/28/2005
032 General Availability of CCC V5 CCC 01/28/2005
031 IP Office V2.1 Mar Maintenance Release Update IP Office 01/18/2005
030 Technical Support for Christmas 2004 General 12/06/2004
029 IP Office 2.1 Maintenance Releases IP Office Maintenance 12/01/2004
028 CCC V4.0 Delta Server Maintenance Release CCC 10/14/2004
027 IP Office and DECT Integration 2.012 DECT 10/14/2004
026 IP Office 2.1(24) Software IP Office Maintenance 09/01/2004
025 Voicemail Pro 2.1.6 Voicemail 08/17/2004
024 IP Office 2.1 Software IP Office GA 05/31/2004
023 Westell QSIG - DPNSS Converter IP Office 04/07/2004
022 IP Office 2.0(18) Software IP Office Maintenance 03/11/2004
021 IP Office 1.4(27) Software IP Office Maintenance 02/06/2004
020 Introduction of 4406 and 4412 Terminals for IP Office in EMEA Region IP Office 12/24/2003
019 Technical Support for Christmas 2003 General 12/18/2003
018 IP Office 2.0 Software IP Office GA 11/26/2003
017 Voicemail Pro 1.4.10 (MP11) Maintenance Release Voicemail 11/05/2003
016 IP Office 1.4(27) Maintenance Release IP Office Maintenance 02/10/2004
016 IP Office 2.0 IP Office GA 11/26/2003
016 Phone Manager Pro 1.4(8) Maintenance Release Phone Manager 11/05/2003
015 Phone Manager Pro 1.4.8 Maintenance Release Phone Manager 11/06/2003
015 IP Office 1.4(25) Maintenance Release IP Office Maintenance 10/23/2003
014 Voicemail Pro 1.4.10 (MP11) Maintenance Release Voicemail 11/06/2003
013 IP Office 1.4(25) Maintenance Release IP Office Maintenance 11/23/2003
013 CCC Version 4.0 CCC 06/16/2003
012 CCC Version 4.0 CCC 06/16/2003
012 IP Office 1.4 Software IP Office GA 06/16/2003
011 IP Office 1.4 Software IP Office GA 06/16/2003
011 IP Office 1.3 (37), Voicemail Pro 1.2.14 and Phone Manager 1.3.14 IP Office Maintenance 04/23/2003
010 Phone Manager 1.3.14 and SMDR 1.0.6 Phone Manager 04/25/2003
010 Avaya IP Office 1.3.2 (34) Software IP Office 03/06/2003
009 IP Office 1.3 (37) and Voicemail Pro 1.2.14 IP Office GA 04/17/2003
009 Avaya IP Office 1.3.1 (32) Software IP Office GA 01/10/2003
008 IP Office 1.3.2 IP Office GA 02/28/2003
008 IP Office 1.3 and IP Office 412 IP Office GA 11/13/2002
007 IP Office QoS Third Party Router Interoperation IP Office 09/09/2002
005 IP Office for CALA Region IP Office 06/28/2002
004 IP Office 1.2 and IP401 IP Office GA 07/01/2002
003 IP Office Software Level 1.0(60) IP Office GA 05/20/2002
002 IP Office Compact Contact Center CCC 03/01/2002
001 Spanish Addendum IP Office 03/01/2002
001 General Availability of IP Office IP Office GA 01/10/2002