Getting Support

Avaya does not sell the IP Office product range directly and so does not provide direct support. Instead, Avaya sells IP Office through a set of distributors and resellers who provide support to their customers and have channels through which they can escalate issues to Avaya if necessary.

If you need to locate a new authorized reseller to support your system:

  1. Visit the Avaya reseller locator page at

  2. Set the Filter option to Small/Medium Business to focus on IP Office resellers.