Recording Your Mailbox Greeting

Whilst the voicemail system plays a generic greeting to callers, prompting them to leave a message, you can replace it with your own greeting for your mailbox.


  1. Press the MESSAGE button.
    • Depending on how your system is configured, you may be required to enter your voicemail password and then press Done.

  2. The Visual Voice menu is displayed.
  3. Use the up and down cursor keys to select Greeting and press Select.
  4. Use the soft keys to listen to and record your mailbox greeting:
    • Record - Record a new greeting. Note that the greeting must be at least three seconds long or the voicemail system discards it.

    • Listen - Listen to the current greeting or the new greeting just recorded.

    • Submit - Submit the new recording as your mailbox greeting.

    • Delete - Delete your mailbox greeting. Your mailbox returns to using the system’s default mailbox greeting.

    • Cancel - Cancel any new recording and return to the main visual voice menu.