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Appearance Buttons

Appearance buttons are used to represent calls made and received by you and other users on the telephone system. They are configured by your system administrator.

Normally, your first three buttons are call appearance buttons, but your administrator can configure additional appearance buttons for you if required.

Those buttons not programmed as appearance buttons can be programmed as feature buttons. See Programmable Feature Buttons.

There are several different types of appearance button:

Which appearance button is currently selected and gets used when you go off-hook, for example by lifting the handset, is controlled by two system settings which are normally on by default. Those settings are: