Holding Calls

You can hold one or more calls.

Holding a call and parking a call are two similar actions. The table below summarizes the main differences between parking a call and holding a call.

When used to park or hold a call... Hold Park
... the call occupies an appearance button. Yes No
... the caller hears music on hold if available. Yes Yes
... the call can be retrieved by other users dialing a short code. No Yes
... the call recalls you automatically if your phone is idle. Yes Yes
... can be used with conference calls. Yes Yes
... can be used to start or add calls to a conference. No No
... the call is assigned a unique ID. No Yes