Short codes are numbers that you can dial to enable and disable various features. The following are default short codes that may be available. However, your system administrator can remove and change the short codes available to you or all users. To use a short code, you may have to put your currently call on hold.
These are useful as they can be dialed from any phone on the system. For example, this allows you to login at a basic analog extension and still control a number of features.
Some short codes require you to enter some information when you dial them, typically an extension number. That is indicated by N in the short codes shown below.
For a list of other common dialing short codes, see Short Codes.
Set the Forward Unconditional Destination: *07*N# – Set the destination number (N) for 'forward unconditional' when it is switched on.
Switch Forward Unconditional On: *01 – Switch on 'forward unconditional.' A destination must have been set.
Switch Forward Unconditional Off: *02
Include Hunt Group Calls in Forward Unconditional: *50
Exclude Hunt Group Calls from Forward Unconditional: *51
Forward on Busy/No Answer:
Set the Forward On Busy/No Answer Destination: *57*N# – Set the destination number (N) for 'forward on busy' and 'forward on no answer.' If no number has been set, those functions use the 'forward unconditional' number if set.
Switch Forward On Busy On: *03
Switch Forward On Busy Off: *04
Switch Forward on No Answer On: *05
Switch Forward on No Answer Off: *06
Cancel All Forwarding: *00 – Switch off any forwarding (includes 'forward unconditional,' 'forward on busy,' 'forward on no answer,' 'follow me,' and 'do not disturb').