If your telephone system includes a voicemail server, pressing the MESSAGE button accesses voicemail. Your system administrator can configure whether that access uses either spoken prompts from the voicemail server or visual menus on the phone called 'visual voice'. This guide assumes the default operation of using the visual voice menus.

This guide covers just the visual voice functions that you can use from the phone's menus. For the full range of mailbox controls that you may be able to use, contact your system administrator for the mailbox user guide appropriate to the type of voicemail server and mailbox mode that your system uses.