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IP500 V2/V2A IP Office Basic Edition

IP connection to the system is done using the LAN port on the back of the system's control unit. During installation, it uses the LAN port to request an IP address from any DHCP server. If there is a DHCP server on the customer's network, that server will give the system an IP address.

If the system was not able to get an address using DHCP when it was first started, it will use the default address 192.168.42.1/255.255.255.0 for the LAN port. However, the system is still defaulted as a DHCP client and so will request an address again if it is restarted. Therefore if the system has been started before being connected to the customer's network, it can still be connected and restarted in order to obtain an address from the network.

Normal Network Connection

If the system's control unit is already connected to the customer's network, it probably has an address that is valid on that network, that is an address obtained by DHCP or an address set by the installer.

1.Use the display of an Avaya phone on the system to find out the IP address.

2.Connect your own PC to the customer's network. Most PCs are configured to obtain an IP address using DHCP.

3.Start your web browser and login using the system's address.

 

LAN Port Direct Connection

If the system is not connected to a customer network, it is most likely using its default address 192.168.42.1/255.255.255.0. Connection in this case requires you to know how to temporarily change the IP address settings of your PC.

1.Use the display of an Avaya phone on the system to find out the IP address.

2.Set the IP address of your PCs network port to be a valid address on the same network address range.

For example, if the system is using its default address, set your PCs address to 192.168.42.20/255.255.255.0.

3.Connect your PC to the LAN port on the system.

4.Start your web browser and login using the system's address.

 

WAN Port Direct Connection (Fallback Method)

The WAN port on the rear of the system's control unit is not normally used for any function. However it can be used for web management if it not possible to determine the system's IP address by any other method: For example if the system was given a fixed IP address but only has analog extensions which cannot be used to display that current address.

The WAN port address is always 192.168.43.1/255.255.255.

1.Set the IP address of your PCs network port to be a valid address on the same network address range. For example, set your PCs address to 192.168.43.20/255.255.255.0.

2.Connect your PC to the WAN port on the system.

3.Start your web browser and login using the address 192.168.43.1/255.255.255.0.

4.Once you have logged in, check the actual address of the LAN port. It is shown on the Switch menu form.

 

 

Performance figures, data and operation quoted in this document are typical and must be specifically confirmed in writing by Avaya before they become applicable to any particular order or contract. The company reserves the right to make alterations or amendments at its own discretion. The publication of information in this document does not imply freedom from patent or any other protective rights of Avaya or others. All trademarks identified by ™, ® or © are registered trademarks or trademarks respectively are the property of their respective owners.

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© 2022 AVAYA
Issue 38.g.-
Tuesday, July 19, 2022