Setting the correct system locale affects a wide range of settings including trunk settings. The correct locale is required for a system to operate correctly. It also sets the default language used for phone displays and voicemail prompts. However, language settings can be changed separately from the system locale if different language operation is required.

The processes below require the IP Office system to reboot in order to apply any changes made. The reboot ends all current calls and services.

To set the system locale:

1.On the configuration home page, select Change System Settings. Alternatively from the Admin Tasks list select System | System Setup (if the Admin Tasks list is not visible, select View and deselect Hide Admin Tasks).

2.Use the Country drop down list to select the required locale.

The supported countries are: Argentina, Australia, Bahrain, Belgium, Brazil, Canada, Chile, China, Colombia, Czech Republic, Denmark, Egypt, Finland, France, Germany, Greece, Hong Kong, Hungary, Iceland, India, Ireland, Italy, Korea, Kuwait, Malaysia, Mexico, Morocco, Netherlands, New Zealand, Norway, Oman, Pakistan, Peru, Philippines, Poland, Portugal, Qatar, Russia, Saudi Arabia, Singapore, South Africa, Spain, Sweden, Switzerland, Taiwan, Turkey, United Arab Emirates, United States, Venezuela.

If the option Customize is selected, the following additional fields are available:

Tone Plan: Default = Tone Plan 1
Select a tone plan to be used for different ringing signals such as dial tone and ring tone.

CLI Type: Default = FSK V23
Set the method for passing caller ID information to analog extensions. The options are DTMF, FSK Bell 202 or FSK V23.

3.Use the Language drop down list to select the default language for the system. Click Apply.

Arabic, Cantonese, Danish, Dutch, English (UK), English (US), Finnish, French, French (Canada), German, Hebrew, Italian, Japanese, Korean, Mandarin, Norwegian, Polish, Portuguese, Portuguese (Brazil), Russian, Spanish, Spanish (Argentina), Spanish (Latin), Spanish (Mexico), Swedish, Turkish.

4.If the correct set of language prompts are not present on the System SD card, IP Office Manager will display an error. The Add/Display VM locales option (File | Advanced | Add/Display VM locales) can be used to upload the language prompts from IP Office Manager.

5.Continue with the basic configuration or click on the icon save config save icon to save the updated configuration and then continue.