IP Office Basic Edition 6.1 and higher and higher supports multiple (9) auto attendants. By default all lines are assigned to the first auto attendant. The Assign Line to AA settings allows this settings to be adjusted to select a different auto attendant.

The individual auto attendants are configured through system web management. They cannot be configured through the phone base administration menus.

 

1408/1416/9504/9508 Phone

1.At either of the first two extensions on the system, press Admin.

To do the above during a call, you may need to press the key phone PHONE button to display the Admin soft key option. If you access phone administration during a call, only the key speaker SPEAKER, key mute MUTE and key headset HEADSET buttons still affect the connected call.

2.Use the up arrow up or down down arrow arrow buttons to scroll the display to System Administration. When highlighted, press Select.

3.Use the up arrow up or down down arrow arrow buttons to scroll the display to Lines. When highlighted, press Select.

Alternatively, dial # and the system administration code.

4.Use the up arrow up or down down arrow arrow buttons to scroll the display to Assign Line to AA. When highlighted, press Select.

5.At the Line: prompt, enter the desired line number 01 to 64.

6.The current setting is displayed.

7.Enter the auto attendant number 1 to 9.  The default is no auto attendant.

Alternatively use the left arrow left or right right arrow arrow icons to toggle through the settings or Default to return to the default setting.

8.Use the up arrow up or down down arrow arrow buttons to select another line to adjust if required.

Exit programming by pressing key phone PHONE. Alternatively use the Back button to move to another menu.

 

M7324/M7324N/M7310/M7310N/T7316/T7316E Phone

1.At either of the first two extensions on the system, press feature small Feature **config (ie. Feature **266344).

If the system has a system password set, it is requested. Enter the password.

2.The phone displays System Admin.

3.Dial #210. The phone displays Assign Line to AA.

4.At the Line: prompt, enter the desired line number 01 to 64.

5.The current setting is displayed.

6.Enter the auto attendant number 1 to 9. The default is no auto attendant.

Alternatively use the Next Data or Previous Data buttons to change the setting or press Remove to return to the default setting.

7.Use the Next item or Previous item buttons to select another line to adjust if required.

To exit phone based administration at any time, press the Release button. To select a different process use the Next Procedure or Previous Procedure buttons or dial another feature code.

 

ETR 18D/ETR 34D Phone

1.At either or the first two extensions on the system, press Feature 0 0 followed by two presses of the first intercom or call appearance button.

2.System Administration: is shown on the display.

3.Dial #210. The phone displays Assign Line to AA.

4.At the Line: prompt, enter the desired line number 01 to 64.

5.The current setting is displayed.

6.Enter the auto attendant number 1 to 9. The default is no auto attendant.

Alternatively use the Next Data or Previous Data buttons to change the setting or press Remove to return to the default setting.

7.Use the Next item or Previous item buttons to select another line to adjust if required.

Exit programming by pressing Feature 00. You can also exit programming mode by lifting the handset, then placing it back in the cradle.