You can use the processes below to switch on or off the use of voicemail coverage for an extension.

When on, calls to the extension are redirected to the extension's mailbox when they ring unanswered for the extension's VMS Coverage Rings setting. When off, calls to the extension continue to ring at the extension until answered or the caller hangs up.

In addition to the processes below, a VMS Cover button can be programmed onto an extension with programmable buttons. If the button includes an LEDs/LCD, it will indicate when VMS cover is on or off.

This setting is ignored for any extension configured as a loudspeaker paging extension.

 

1408/1416/9504/9508 Phone

1.At either of the first two extensions on the system, press Admin.

To do the above during a call, you may need to press the key phone PHONE button to display the Admin soft key option. If you access phone administration during a call, only the key speaker SPEAKER, key mute MUTE and key headset HEADSET buttons still affect the connected call.

2.Use the up arrow up or down down arrow arrow buttons to scroll the display to System Administration. When highlighted, press Select.

3.Use the up arrow up or down down arrow arrow buttons to scroll the display to Extensions. When highlighted, press Select.

4.Use the up arrow up or down down arrow arrow buttons to scroll the display to Automatic VMS Cover. When highlighted, press Select.

5.At the Extension: prompt enter the extension you want to edit.

6.The current setting is displayed.

7.Enter 1 or 2. The default is 1 (active), ie. voicemail coverage on.

1 = Active/Assigned (the default).

2 = Not active/Not assigned.

8.Use the up arrow up or down down arrow arrow buttons to select another extension to adjust if required.

Exit programming by pressing key phone PHONE. Alternatively use the Back button to move to another menu.

 

M7324/M7324N/M7310/M7310N/T7316/T7316E Phone

1.At either of the first two extensions on the system, press feature small Feature **config (ie. Feature **266344).

If the system has a system password set, it is requested. Enter the password.

2.The phone displays System Admin.

3.Dial #310. The phone displays Auto VM Cover.

4.At the Extension: prompt, enter the extension number.

5.Enter the required value. The default is 1 (active), ie. voicemail coverage on.

1 = Active/Assigned (the default).

2 = Not active/Not assigned.

Alternatively use the Next Data or Previous Data buttons to change the setting or press Remove to return to the default setting.

6.Press the Next Item or Previous Item button for the next or previous extension respectively.

To exit phone based administration at any time, press the Release button. To select a different process use the Next Procedure or Previous Procedure buttons or dial another feature code.

 

ETR 18D/ETR 34D Phone

1.At either or the first two extensions on the system, press Feature 0 0 followed by two presses of the first intercom or call appearance button.

2.System Administration: is shown on the display.

3.Dial #310. The phone displays Automatic VMS Cover.

4.At the Extension: prompt, enter the extension number.

5.Enter the required value. The default is 1 (active), ie. voicemail coverage on.

1 = Active/Assigned (the default).

2 = Not active/Not assigned.

Alternatively use the Next Data or Previous Data buttons to change the setting or press Remove to return to the default setting.

6.Press the Next Item or Previous Item button for the next or previous extension respectively.

Exit programming by pressing Feature 00. You can also exit programming mode by lifting the handset, then placing it back in the cradle.