The system's voicemail services, both user mailboxes and call auto attendants, operate without requiring any licenses. However the number of simultaneous calls and the message storage capacity is controlled by the number of voicemail licenses added to the system's configuration.

Number of Simultaneous Calls
Without any voicemail licenses, the number of simultaneous calls using the voicemail services is limited to 2. Each voicemail license added enables an additional 2 simultaneous calls, up to a maximum of 6.

Voicemail Storage Capacity
The user mailboxes are also limited to a maximum of 15 hours storage for messages, greeting and prompts. However, each additional voicemail license added also enables an additional 5 hours of storage up to a maximum of 25 hours.