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IP Office Basic Edition - Web Manager R11.1

> Night Service

Overriding Auto Attendant Time Settings

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Each auto attendant can have its own time settings for morning, afternoon, evening and out of hours. These control which greetings the auto attendant uses and the options it provides to callers at those different times.

Each auto attendant also has a Night Service setting. This is used as follows:

Those auto attendants with their Night Service option enabled will immediately switch to using their out of hours settings when the system is put into night service.

Those auto attendants with their Night Service option disabled will continue to follow their own time settings regardless of whether the system is in night service of not.

Checking and Changing an Auto Attendants Night Service Setting

1.Click Incoming Call Management in the menu bar and then click Auto Attendant.

2.The list of auto attendants is displayed.

3.To change the setting for a particular auto attendant in the list, double-click on the auto attendant. Change the Night Service setting and click Save.

 

Performance figures, data and operation quoted in this document are typical and must be specifically confirmed in writing by Avaya before they become applicable to any particular order or contract. The company reserves the right to make alterations or amendments at its own discretion. The publication of information in this document does not imply freedom from patent or any other protective rights of Avaya or others. All trademarks identified by ™, ® or © are registered trademarks or trademarks respectively are the property of their respective owners.

© 2020 AVAYA
Issue 05.a.–
Thursday, July 23, 2020