Please enable JavaScript to view this site.

IP Office Basic Edition - Web Manager R11.1

> Incoming Call Routing

Programming Line Appearance Buttons

Scroll Prev Up Next More

Each trunk channel in the system is assigned an appearance ID, starting from 01 upwards. You cannot edit or change the IDs but they are displayed in the trunk settings.

Default Line Buttons

For systems running in Key mode, all extension users are assigned a number of line appearance buttons by default. Usually one for every analog trunk. This is controlled by the system's Number of Lines setting.

Programming a Line Button

1.Click on User in the menu bar.

2.Highlight the required user by clicking on them.

3.Click on the web edit icon edit icon in the Button Programming panel on the right.

4.The current button programming for the user is displayed.

5.In the Program Buttons panel click on the button that you want to program. The current settings of that button are displayed in the Button Specification panel.

6.Click on the Assign Feature button.

7.Select Line Assignment.

8.Select the line appearance ID that you want the button to match.

9.Select the ringing option.

Provide audible alerting as normal.

Delayed Ring
Only provide audible alerting after approximately 15 seconds.

No Ring
Do not provide any audible alerting.

10.Click OK.



Performance figures, data and operation quoted in this document are typical and must be specifically confirmed in writing by Avaya before they become applicable to any particular order or contract. The company reserves the right to make alterations or amendments at its own discretion. The publication of information in this document does not imply freedom from patent or any other protective rights of Avaya or others. All trademarks identified by ™, ® or © are registered trademarks or trademarks respectively are the property of their respective owners.

Use of this site indicates acceptance of its cookies and analytics, and acceptance of the Avaya privacy policy.

© 2020 AVAYA
Issue 05.a.–
Thursday, July 23, 2020