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Telephony Overview

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Call Routing Modes

The system can operate in either of two modes; PBX or Key. The selected mode affects the system's outgoing call routing and incoming call routing settings. The default setting is set by the type of System SD card fitted during installation, see below.

Basic Edition Modes

The system can operate as a IP Office Basic Edition, IP Office Basic Edition - Norstar Mode or IP Office Basic Edition - PARTNER Mode system. This is set by the type of System SD card fitted to the system during installation. The modes are all similar in operation. The few differences are related to the different global areas in which they are made available and thus the equipment also supported in those countries. For example IP Office Basic Edition - PARTNER Mode is only available in North American countries and so does not support BRI trunks.

Default Modes

The default mode is set by the type of System SD card fitted to the system:

IP Office U-Law
A system fitted with this type of card will default to U-Law telephony and Key mode operation. Intended for North American locales. System's running in this mode are referred to as IP Office Basic Edition systems.

IP Office A-Law
A system fitted with this type of card will default to A-Law telephony and PBX mode operation. Intended for locales outside North America. System's running in this mode are referred to as IP Office Basic Edition systems.

IP Office Partner Mode
A system fitted with this type of card will default to U-Law telephony and Key mode operation. Supported only in North American locales. System's running in this mode are referred to as IP Office Basic Edition - PARTNER Mode systems.

IP Office Norstar Mode
A system fitted with this type of card will default to A-Law telephony and Key mode operation. Supported only in Middle East and North African locales. System's running in this mode are referred to as IP Office Basic Edition - Norstar Mode systems.

 

Performance figures, data and operation quoted in this document are typical and must be specifically confirmed in writing by Avaya before they become applicable to any particular order or contract. The company reserves the right to make alterations or amendments at its own discretion. The publication of information in this document does not imply freedom from patent or any other protective rights of Avaya or others. All trademarks identified by ™, ® or © are registered trademarks or trademarks respectively are the property of their respective owners.

© 2020 AVAYA
Issue 05.a.–
Thursday, July 23, 2020