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IP Office Basic Edition - 9500 Series Phone User Guide R11.1 R11.1

If you hear another phone ringing, there are a number of ways that you can answer the call if you know the user, group or line being called.

To make a call Pickup: (9504/9508)

1.If already on a call, end the call by pressing Drop or put it on hold by either pressing Hold or pressing the button which the call is on.

2.Press an idle Intercom or Call Appearance button.

To pickup a call ringing at a particular extension:
Dial 6 followed by the extension number at which the call is ringing or parked.

To pickup the longest waiting call in a pickup group:
Dial 66 followed by the pickup group number (1 to 4).

To pickup the call ringing on a particular line:
Dial 68 followed by the two digit line number.

3. You can continue the call handsfree or switch to using the handset or headset.

To create a call pickup button: (9504/9508)

1.Press the Admin soft key on the display.

During a call, press the key phone PHONE button to display the Admin soft key option. If you access phone administration during a call, only the key speaker SPEAKER, key mute MUTE and key headset HEADSET buttons still affect the connected call.

2.Use the up arrow up or down down arrow arrow buttons to scroll to Telephone Programming. Press Select.

3.Press the programmable button you want to change. Alternatively:

Use the up arrow up or down down arrow arrows to scroll to Button Programming. Press Select.

At the Button: prompt press the button to edit or enter from the button number.

4.The current setting of that button is displayed.

5.Press Program and either press Intercom 1 or use the up arrow up or down down arrow arrow buttons to scroll the display to Call Pickup and press Select.

6.At the Endpoint: prompt enter 6 followed by the target extension.

7.The current setting of the button will now be Call Pickup followed by the target extension number.

Exit phone administration by pressing the key phone PHONE button. Alternatively use the Back button to move to another menu.

To use a call pickup button: (9504/9508)

1.Press the Call Pickup programmed button for the specified extension number. You are connected to the call that was ringing the specified extension.

 

 

Performance figures, data and operation quoted in this document are typical and must be specifically confirmed in writing by Avaya before they become applicable to any particular order or contract. The company reserves the right to make alterations or amendments at its own discretion. The publication of information in this document does not imply freedom from patent or any other protective rights of Avaya or others. All trademarks identified by ™, ® or © are registered trademarks or trademarks respectively are the property of their respective owners.

© 2020 AVAYA
Issue 9.a.-
Wednesday, June 10, 2020