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IP Office Basic Edition - 9500 Series Phone User Guide R11.1 R11.1

The Conference feature allows you to conference other parties (including yourself) into a call. The system supports multiple conferences of up to 64 parties in total, including up to 2 external analog trunk in each conference.

To create a conference call: (9504/9508)

1.While active on a call, press CONF.  The first party is now on hold.

2.When you hear dial tone, dial the telephone number of the second party.

3.When the call is answered, press CONF again.  The second party is added to the call the call. All parties hear a single beep to indicate that they are in a conference call.

4.You can now speak to the first and second parties.

5.Repeat step 2 to add more parties.

To hold a conference call: (9504/9508)

If you need to answer or make another call during a conference, you can hold in the same way as for normal calls. When you put a conference call on hold, the other parties can still talk to each other.

! WARNING
Only hold a conference that you know is taking place on your own telephone system. If you hold a conference that you have joined on another telephone system, that conference will hear hold music.

1.Press the HOLD button. The Green light next to the button will fast flash to show that the call is on hold.

2.To re-join the conference call press the button next to the Green light. You will rejoin the conference.

To drop other parties from the call: (9504/9508)

1.While in the conference, press Details.

2.Scroll through the parties in the conference. On 1403 phones, press the * key to do this.

3.When the party you want to drop is shown, press Drop.

To mute other parties: (9504/9508)

1.While in the conference, press Details.

2.Scroll through the parties in the conference.

3.When the party you want to drop is shown, press Drop.

To remove yourself from a conference call: (9504/9508)

1.While in the conference call, press Drop twice.

2.The remaining parties on the conference hear a double beep.

3.The remaining parties on the conference can still talk to each other. When only one party remains on the call, the call is disconnected.

 

 

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© 2020 AVAYA
Issue 9.a.-
Wednesday, June 10, 2020