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IP Office Basic Edition - 9500 Series Phone User Guide R11.1 R11.1

You can transfer a caller to directly to an extension's voice mailbox for the caller to leave a message without first ringing the extension. This feature is useful when you know that the extension user is not present and has not set do not disturb.

You can program a voice mailbox transfer button to transfer a caller directly to a voice mailbox by pressing the button and then dialing the mailbox subscriber's extension number.

To transfer a caller to a mailbox: (9504/9508)

1.During the call press FEATURE 14 or press a Voice Mailbox Transfer button you have one programmed.

2.Dial the two digit extension number of the extension for which the caller wants to leave a message. The caller is routed to the mailbox and hears the recorded greeting for that mailbox.

3.Hang up.

To create a voicemail transfer button: (9504/9508)

1.Press the Admin soft key on the display.

During a call, press the key phone PHONE button to display the Admin soft key option. If you access phone administration during a call, only the key speaker SPEAKER, key mute MUTE and key headset HEADSET buttons still affect the connected call.

2.Use the up arrow up or down down arrow arrow buttons to scroll to Telephone Programming. Press Select.

3.Press the programmable button you want to change. Alternatively:

Use the up arrow up or down down arrow arrows to scroll to Button Programming. Press Select.

At the Button: prompt press the button to edit or enter from the button number.

4.The current setting of that button is displayed.

5.Press Program and either dial #14 or use the up arrow up or down down arrow arrow buttons to scroll the display to Voice Mailbox Transfer and press Select.

6.The current setting of the button will now be set to Voice Mailbox Transfer.

Exit phone administration by pressing the key phone PHONE button. Alternatively use the Back button to move to another menu.

 

 

Performance figures, data and operation quoted in this document are typical and must be specifically confirmed in writing by Avaya before they become applicable to any particular order or contract. The company reserves the right to make alterations or amendments at its own discretion. The publication of information in this document does not imply freedom from patent or any other protective rights of Avaya or others. All trademarks identified by ™, ® or © are registered trademarks or trademarks respectively are the property of their respective owners.

© 2020 AVAYA
Issue 9.a.-
Wednesday, June 10, 2020