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IP Office Basic Edition - 9500 Series Phone User Guide R11.1 R11.1

Use this feature to be able to press a programmed button to prevent incoming calls for the extension from ringing (lights may still flash). You can still use the extension to make calls and to answer calls using line appearance buttons.

Use Do Not Disturb when you do not want the auto attendant or the voice messaging system to transfer calls to you.

If you are assigned to a hunt group and you leave your desk, use Do Not Disturb so that calls to the hunt group will skip your extension and ring immediately at the next available extension in the group.

Unanswered calls that are transferred from an extension with Do Not Disturb active, ring at that extension if they transfer return.

If you have VMS Cover turned on, enabling Do Not Disturb will send all your calls immediately to your voicemail mailbox.

If you have Call Coverage turned on, enabling Do Not Disturb will send all your calls immediately to the covering extension.

The status letter N is shown on your phone's idle display when you have Do Not Disturb enabled. If you go off-hook, you will hear interrupted dial tone.

To manually switch do not disturb on/off: (9504/9508)

1.Dial FEATURE 01. An N is shown on your phone's idle display when you have do not disturb enabled.

To create a do not disturb button: (9504/9508)

When Do Not Disturb feature is on, the button's light is lit.

1.Press the Admin soft key on the display.

During a call, press the key phone PHONE button to display the Admin soft key option. If you access phone administration during a call, only the key speaker SPEAKER, key mute MUTE and key headset HEADSET buttons still affect the connected call.

2.Use the up arrow up or down down arrow arrow buttons to scroll to Telephone Programming. Press Select.

3.Press the programmable button you want to change. Alternatively:

Use the up arrow up or down down arrow arrows to scroll to Button Programming. Press Select.

At the Button: prompt press the button to edit or enter from the button number.

4.The current setting of that button is displayed.

5.Press Program and either dial #01 or use the up arrow up or down down arrow arrow buttons to scroll the display to Do Not Disturb and press Select.

6.The current setting of the button will now be set to Do Not Disturb.

Exit phone administration by pressing the key phone PHONE button. Alternatively use the Back button to move to another menu.

 

 

Performance figures, data and operation quoted in this document are typical and must be specifically confirmed in writing by Avaya before they become applicable to any particular order or contract. The company reserves the right to make alterations or amendments at its own discretion. The publication of information in this document does not imply freedom from patent or any other protective rights of Avaya or others. All trademarks identified by ™, ® or © are registered trademarks or trademarks respectively are the property of their respective owners.

© 2020 AVAYA
Issue 9.a.-
Wednesday, June 10, 2020