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IP Office Basic Edition - Analog Phone User Guide

> Other Features

Call Forwarding

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All external, internal and transferred calls directed to your extension can be diverted to a different internal extension number. You can enter the destination extension telephone number and select when calls are redirected using a programmed button.

Before you can automatically forward calls you need to assign the feature to a button with lights. The button can then be used to turn call forwarding on and off as required.

Your system administrator can enable Remote Call Forwarding which allows forwarding of calls to an external number. When enabled, this allows you to enter a personal speed dials (#80 to #99) as your forwarding destination.

DID calls can be forwarded.

You will hear interrupted dial tone (also sometimes called broken or stutter dial tone) when you have call forwarding enabled.

To set forwarding:

1.Press #11.

2.Enter your own extension number.

3.Enter the extension number to which you want to forward calls.

If the system administrator has enabled external call forwarding for you, you can also enter a personal speed dial.

To cancel forwarding:

1.Press #11.

2.Enter your own extension number.

3.Enter you own extension number again as the destination.

 

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© 2018 AVAYA
Issue 2.a.-
Thursday, April 26, 2018