Music on Hold

When music-on-hold is activated and available, a caller on hold hears the hold music connected to the system.

 

1408/1416/9404/9408/9504/9508 Phone

1.At either of the first two extensions on the system, with the phone idle, press Admin.
2.Use the up arrow up or down down arrow arrow buttons to scroll the display to System Administration. When shown, press Select.
3.Use the up arrow up or down down arrow arrow buttons to scroll the display to Auxiliary Equipment. When shown, press Select.
Alternatively, dial # and the system administration code.
4.Use the up arrow up or down down arrow arrow buttons to scroll the display to Music on Hold. When shown, press Select.
5.The current setting is shown.
6.Press 1 or 2. The default is 1, ie. music on hold is on.
1 = Active/Assigned (the default).
2 = Not active/Not assigned.
Alternatively use the left arrow left or right right arrow arrow icons to toggle through the settings or Default to return to the default setting.
Exit programming by pressing PHONE/EXIT. Alternatively use the Back button to move to another menu.

 

M7324/M7324N/M7310/M7310N/T7316/T7316E Phone

1.At either of the first two extensions on the system, with the phone idle, press feature small Feature **config (ie. Feature **266344).
If the system has a system password set, it is requested. Enter the password.
2.The phone displays System Admin.
3.Dial #602. The phone displays Music on Hold.
4.Enter the required value. The default is 1, ie. music on hold is on.
1 = Active/Assigned (the default).
2 = Not active/Not assigned.
To exit phone based administration at any time, press the Release button. To select a different process use the Next Procedure or Previous Procedure buttons or dial another feature code.

 

ETR 18D/ETR 34D Phone

1.At either or the first two extensions on the system, with the phone idle, press Feature 0 0 followed by two presses of the first intercom or call appearance button.
2.System Administration: is shown on the display.
3.Dial #602. The phone displays Music on Hold.
4.Enter the required value. The default is 1, ie. music on hold is on.
1 = Active/Assigned (the default).
2 = Not active/Not assigned.
Exit programming by pressing Feature 00. You can also exit programming mode by lifting the handset, then placing it back in the cradle.

 

© 2011 Avaya LLC
- Issue 3.b.-
11:29, 22 March 2011
(moh.htm)

Performance figures, data and operation quoted in this document are typical and must be specifically confirmed in writing by Avaya before they become applicable to any particular order or contract. The company reserves the right to make alterations or amendments at its own discretion. The publication of information in this document does not imply freedom from patent or any other protective rights of Avaya or others.

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Last Modified: 15/01/2011