Button Programming

Wake Up Service

A Wake Up Service button can be assigned for the first extension on the system. Using this button, the extension user can set wake up calls within the next 24-hours period for any other extension.

If an extension already has a button set to this function, creating another button with this function will automatically clear the setting from the existing button.
If you do not select a button, it will be automatically assigned. For DS and ETR phones, it is assigned the first button after any line appearances. For BST phones, is it assigned to the first button after any intercom buttons that is not a line appearance.
This function is only supported on a button that includes an LEDs/LCD. It will indicate when the function is on.
Removing the wake up service button from the extension does not remove any existing wake up service alarms that have been set.

 

How the Wake Up Service Operates

Using the button, the first extension in the system can set a wake up call by specifying the target extension and the time.

When the scheduled time is reach, the system will make an intercom call to the target extension. The call is indicated as a Wake Up Call in the display. The wake up call will alert for approximately 30 seconds.
Wake up calls ignore settings such as Do Not Disturb, forwarding, call coverage and coverage to voicemail.
If the extension user is on a call:
For an analog extension, the wake up call is treated as unanswered.
For other extensions, the wake up call will alert with just an abbreviated ring.
When a user answers a wake up call, they hear music on hold if available, otherwise they hear silence.
Once a wake up call is answered, it is treated as being completed and no further call attempts are made.
If the wake up call is not answered or the extension is busy, the wake up call is rescheduled for 5 minutes later.
Only 2 attempts are made to send a wakeup call. If neither is answered the wake up call is cleared.
If a wake up call is already scheduled for an extension, setting up a new wake up call to that extension will erase the existing wakeup call.
Wake up calls are shown in the SMDR output with the name "Wake Up Call".

 

1408/1416/9404/9408/9504/9508 Phone

1.At either of the first two extensions on the system, with the phone idle, press Admin.
2.Use the up arrow up or down down arrow arrow buttons to scroll the display to System Administration. When shown, press Select.
3.Use the up arrow up or down down arrow arrow buttons to scroll the display to System Parameters. When shown, press Select.
Alternatively, dial # and the system administration code.
4.Use the up arrow up or down down arrow arrow buttons to scroll the display to Wake Up Service Button. When shown, press Select.
5.The current setting is displayed. If night service is already assigned to a button, that button is lit.
6.Enter 1 (assigned) or 2 (Not assigned). The default is 2, ie. not assigned.
Alternatively use the left arrow left or right right arrow arrow icons to toggle through the settings or Default to return to the default setting.
7.If assigned, press Button to select the button to which night service is assigned. At the Button: prompt press the button to which you want night service assigned or enter the button number.
If you do not select a button, it will be automatically assigned. For DS and ETR phones, it is assigned the first button after any line appearances. For BST phones, is it assigned to the first button after any intercom buttons that is not a line appearance.
Exit programming by pressing PHONE/EXIT. Alternatively use the Back button to move to another menu.

 

 

M7324/M7324N/M7310/M7310N/T7316/T7316E Phone

1.At either of the first two extensions on the system, with the phone idle, press feature small Feature **config (ie. Feature **266344).
If the system has a system password set, it is requested. Enter the password.
2.The phone displays System Admin.
3.Dial #115. The phone displays Wake Up Button. The current setting is displayed. If night service is already assigned to a button, that button is lit.
4.Enter 1 (assigned) or 2 (Not assigned). The default is 2, ie. not assigned.
Alternatively use the left arrow left or right right arrow arrow icons to toggle through the settings or Default to return to the default setting.
5.If active, press 3 to select the button to which night service is assigned. At the Button: prompt, press the button to which you want night service assigned or enter the button number.
If you do not select a button, it will be automatically assigned. For DS and ETR phones, it is assigned the first button after any line appearances. For BST phones, is it assigned to the first button after any intercom buttons that is not a line appearance.
To exit phone based administration at any time, press the Release button. To select a different process use the Next Procedure or Previous Procedure buttons or dial another feature code.

 

ETR 18D/ETR 34D Phone

1.At either or the first two extensions on the system, with the phone idle, press Feature 0 0 followed by two presses of the first intercom or call appearance button.
2.System Administration: is shown on the display.
3.Dial #115. The phone displays Wake Up Button. The current setting is displayed. If night service is already assigned to a button, that button is lit.
4.Enter 1 (assigned) or 2 (Not assigned). The default is 2, ie. not assigned.
Alternatively use the left arrow left or right right arrow arrow icons to toggle through the settings or Default to return to the default setting.
5.If active, press 3 to select the button to which night service is assigned. At the Button: prompt, press the button to which you want night service assigned or enter the button number.
If you do not select a button, it will be automatically assigned. For DS and ETR phones, it is assigned the first button after any line appearances. For BST phones, is it assigned to the first button after any intercom buttons that is not a line appearance.
Exit programming by pressing Feature 00. You can also exit programming mode by lifting the handset, then placing it back in the cradle.

 

 

© 2011 AVAYA
- Issue 3.b.-
11:30, 22 March 2011
(wake_up_service2.htm)

Performance figures, data and operation quoted in this document are typical and must be specifically confirmed in writing by Avaya before they become applicable to any particular order or contract. The company reserves the right to make alterations or amendments at its own discretion. The publication of information in this document does not imply freedom from patent or any other protective rights of Avaya or others.

All trademarks identified by (R) or TM are registered trademarks or trademarks respectively of Avaya Inc. All other trademarks are the property of their respective owners.

Last Modified: 16/01/2011