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UC Module

Use the following process to reboot from a USB upgrade key.

! WARNING - Not Supported for Upgrades from Pre-R11.1
This method of upgrading is not supported for upgrading from pre-R11.1 releases. For example, from R11.0 to R11.1. The sever must be upgraded using the processes in the "Upgrading Linux-Based IP Office Systems to R11.1" manual.

To upgrade from a USB memory key:

1.For the Unified Communications Module v1, remove the plastic cover from the front of the module. Retain this and reattach it after completing this process.

2.Connect to the IP Office using System Status Application. Select System | UC Modules and select the module. The page shows the module status and other information.

3.Insert the USB memory key with the new ISO image file into the module's upper USB port.

4.The next step requires the module to boot from the USB memory key. This can be done in two ways:

Using the module buttons:
Shut down the module by pressing the upper button on the module until the upper LED starts to flash green. The shutdown is complete once all module LEDs are off except an amber flash of the lower LED every 5 seconds. Restart the module by pressing the upper button again and keeping it pressed until the two LEDs change from amber to off.

Using System Status Application:
Click on the Shutdown button. Once the module has shut down, click the USB Boot button.

5.After up to 2 minutes initializing, the module boots using the files on the USB memory key. System Status Application should report "USB Upgrade/Install" and both upper and lower LEDs flash amber/green.

6.The progress of the software installation/upgrade is shown in System Status Application. The initial software installation process between 15 to 80 minutes depending on the number of languages being installed.

7.After the software installation completes, the module restarts. During the restart, if necessary the module's firmware upgrades. The restart, including firmware upgrade, takes approximately 25 minutes. After this the LEDs indicate the module's status as follows:

Lower status LED shows only regular IP Office heartbeat flashes:
This indicates that the module automatically shutdown after a firmware upgrade. Restart the module by pressing the top button or using System Status Application.

Lower status LED green except for regular IP Office heartbeat flashes:
This indicates that the module restarted without needing a firmware upgrade.

8.Login to the module via its IP Office Web Manager menus and check the status of the services.

9.Remove the USB memory key. For the Unified Communications Module v1, refit the plastic cover removed at the start of the process.

 

 

Performance figures, data and operation quoted in this document are typical and must be specifically confirmed in writing by Avaya before they become applicable to any particular order or contract. The company reserves the right to make alterations or amendments at its own discretion. The publication of information in this document does not imply freedom from patent or any other protective rights of Avaya or others. All trademarks identified by ™, ® or © are registered trademarks or trademarks respectively are the property of their respective owners.

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Issue 16.d.-
Thursday, February 17, 2022