IP Office Technical Tip (Region: Global)

108: Simple Shortcode for "Direct to Voicemail" Transfer

4th November 2005 - Full PDF Text Version

This technical tip has been superseded by Technical Tip 210.

The following Shortcode allows simple Direct to Voicemail transfers when Avaya IP Office Voicemail Pro is used in Intuity mode:

This assumes a uniform 4 digit dial plan, the number of ‘x’ characters in the shortcode can be modified as appropriate to accommodate alternate length dial plans.

To transfer a call direct to a user’s mailbox with this shortcode:

1. Press "Transfer"

2. Enter "#", followed by the extension number of the user

3. Press "Transfer"

No additional programming is required.