Tip Number: 224
<Prev Next>, 9 October 2009, 
Original PDF Version
Tip Number: 224
<Prev Next>, 9 October 2009, Original PDF Version
This Technical Tip is to advise customers of Microsoft’s license transition strategy from Windows Server 2003 to Windows Server 2008. Some IP Office applications are not yet supported on Windows Server 2008, and require Windows Server 2003. Avaya is committed to developing and testing solutions supporting the latest Microsoft Operating Systems.
Microsoft acknowledges that some applications still require Windows Server 2003. When a license for Microsoft Windows Server 2008 is purchased this entitles the customer to legally downgrade to Windows Server 2003. This is referred to as "Windows Server 2008 Downgrade Rights".
Further information on downgrade rights can be obtained from Microsoft using the following link: http://www.microsoft.com/windowsserver2008/en/us/downgrade-rights.aspx
The following table shows the current support status for IP Office server applications installed on Windows Server 2008:
IP Office Application | Server 2008 32/64Bit |
Compact Contact Center Server | No Support Planned |
Customer Call Reporter | Support Planned for Q1 2010 |
Conferencing Center Server | No Support Planned |
Contact Store V7.2 (R4.2) | No Support Planned |
Contact Store V7.8 (R5.0) | 32 Bit only |
Feature Key Server | No Support Planned |
Manager | Yes |
Microsoft CRM Integration | No Support Planned |
one-X Portal Server | Yes |
Monitor | Yes |
System Status Application (SSA) | |
TAPI | Support Planned for Q4 2009 |
VoiceMail Pro Server | Yes |
UMS and Web Campaigns | Yes |
IMS and Web Campaigns | No Support Plan |
plus IVR and/or TTS | Yes |