Voicemail Pro Example Modules

The files available through this page are example Voicemail Pro modules. They demonstrate how various features can be implemented and controlled through Voicemail Pro. Those that are provided as zip files include sample prompt files and other materials. Where use of the module is explained in a separate document links to the document are provided.

• Warning
  If a module of the same name already exists it will be overwritten.

Modules

The modules are provided in zip files.

• Module Set
  This zip file contains a set of sample modules for a range of features. The features are:

• Dynamic Language Selection

• Conferencing

• Auto Attendant operation

• Conf500   Conference Modules
  These modules are described in the Conferencing section of the IP Office Manager guide. They demonstrate simple routing to a Conference Meet Me short code and routing to a user selected conference through a menu action.

• Language Selection Example
  This module is described and used as an example in the Changing the Language of System Prompts.

• Paging Through Voicemail Pro
  This example assumes that a paging system has been attached to an extension. The menu system allows users to select which message to play or to record one of the messages. Advantages of using Voicemail Pro for paging is the removal of the feedback loop and repeating standard messages.

• Self Select
  This module is described and used as an example in the Routing Calls to Voicemail: Example Call Flow.

• Dial by Name
  This module is described and used as an example in the Voicemail Pro Dial by Name: Example Call Flow .

• External Door Relay
  This module is described and used as an example in the IP Office Manager guide.

• Auto Record
  This database is described and used as an example in Customizing Auto Recording. Note: This is the full database as it includes conditions used by the AutoRecord module. Ensure that you have backed up a copy of your current Voicemail Pro database before importing.

Voicemail Pro Example Exercises

• Voicemail Pro Example Exercises

This zip file contains a number of call flow databases (.mdb files) that match the exercises. Download the zip file and copy onto the machine containing VoiceMail Pro. The modules then need to be imported into VoiceMail Pro Client.

It is suggested that the zip file contents are extracted into a folder called voicemail_pro_exercise_callflows in the directory c:\Program Files\Avaya\IP Office\Voicemail Pro.

Only do on a test machine. Any existing modules with the same name will be overwritten when the zip file contents are imported.

To import an example exercise:

1. Open VoiceMail Pro Client.

2. From the File menu, select Import or Export.

3. Select Import call flows.

4. Click Next.

5. In the field Import call flows from which file? click Browse.

6. Select the folder voicemail_pro_exercises_callflows.

7. Select the required exercise module to import.

8. Details of the file name and the associated exercise are shown in the table.

9. Click Open. You return to the Import or Export call flows window.

10. Click Next. Details of the module selected is shown.

11. Click Finish. The selected call flow is imported.

12. Click Close.