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Using one-X Portal

You can use the one-X Portal directories to select and call the parties that you want to include in the conference and then start the conference.

To start an ad-hoc conference:

1. In the directoryHead directory gadget, locate and hover over the contact you want to add to start a conference with.

2.Click on the conference icon. This starts a call to that contact using the conference information display rather than the normal call information display.
add to conference 02

3. When the party answers, inform them that you want to include them in a conference. If they do not answer or do not want to be included in the conference, hover over them in the calls gadget and click on the callDrop drop icon shown. The icons also allow you to hold the call or record the call.
add to conference 02a

4. Locate and hover over the next contact you want to add to the conference.

5.Click on the conference icon. The previous party added is put on hold while you hear the progress of the call to the new contact.
add to conference 03

6. When you have added all the contacts, click on the callConf conference icon in the calls gadget in order to start the conference.
add to conference 05



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© 2023 AVAYA
Issue 18.a.-
Wednesday, January 4, 2023