You can use the Avaya IP Office Plug-in with Microsoft Outlook. When you have a meeting scheduled in your Outlook calendar and if you need to call in, you can directly log in to one-X Portal and make a call, answer a call, transfer a call. You don't have to open one-X Portal using a browser and then make a call.
Use the Avaya IP Office Plug-in for Microsoft Outlook |
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•Check the Avaya IP Office Plug-in system requirements |
•Install the Avaya IP Office Plug-in |