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Using one-X Portal

one-X Portal provides four park slot buttons. You can configure the phone system park slots to the buttons. If the numbers or names you use match those used by other users, you can view the calls that are parked in those park slots by others. You can use the buttons to unpark those calls. Similarly other users can view and unpark calls that you park.

To configure your park slots:

1. In the Configure tab select Telephony.

2. In the Park Slots section enter the park slot number or name of the park slot. By default the park slots are named from 1 to 4.

Note: Ensure that the name of the park slot does not exceed nine characters. The name of the park slot can be alpha numeric and include special characters.

3. Click Save.



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© 2023 AVAYA
Issue 18.a.-
Wednesday, January 4, 2023