You can create profiles that contain a set of telephone system settings. When you set a profile as active, those settings are applied to the telephone system. Using profiles, you can easily control where your calls are directed and how they are treated.

By default the system displays three profiles, namely Office, Mobile and Home. You can edit these profiles but you cannot delete them. However, you can also add an additional of four more profiles which you can edit and delete. The system displays a special profile called Detected when the current telephone system settings do not match any of your profiles.

Example

With your profiles, you can quickly switch between different forwarding locations and different calls received. For example, you could configure a set of profiles as follows:

Office: Send calls to the desk extension. Voicemail on if calls ring unanswered and call pickup to allow other one-X Portal users to pickup calls.

Mobile: Use mobile twinning to ring at both the desk extension and the mobile number. Set voicemail and call pickup on.

Home: Forward calls to an external number. Set voicemail on and call pickup off.