Click to dial

You can make a call from Outlook using the click to dial feature. In addition, if you enable smart tags, you can make calls from numbers in other applications. When you make a call using the click to dial feature, if you have outbound dialing preferences then the system applies the rules to the number that you click to dial.

By default, all the components of Microsoft that you need to use the click to dial feature are installed when you install Microsoft Office Suite. However, if you customize the options when installing Microsoft Office Suite, and do not include any components, you cannot use the click to dial feature.

The Microsoft Office components required to use the click to dial are:

•Microsoft Outlook

•Click to dial is only supported on the 32-bit versions of Microsoft Outlook.

•If you have installed only Microsoft Outlook using the Microsoft Outlook only installer, you cannot use the click to dial feature.

•Microsoft Word

•Microsoft Outlook with .NET programmability support

•Office Tools

•Actions .NET Programmability Support (for Outlook 2013 setup)

•Microsoft Forms 2.0 .NET Programmability Support

Smart Tagging Numbers

When you enable smart tags, the system processes certain types of data in a document. For example, the system processes dates or names and automatically marks them as smart tags and underlines the text with a purple dotted line. When you click a smart tag, the system displays the various actions that you can perform for that data type.