Telecommuting

Telecommuter mode allows you to make and receive calls using a phone at a remote location with all calls being started by and going via the telephone system. It requires you to also have a data connection from that location over which you can connect a web browser to your company's one-X Portal server. This mode is only available to you if configured by your system administrator.

•You make calls using one-X Portal to dial the number. The phone system will make a call to your configured telecommute number and when answered it will then make a call to the number dialed as if it had been dialed from your normal internal extension, home telephone, or mobile. The numbers that you can call will still be subject to your normal dialing restrictions if any.

•Incoming calls to your normal extension are redirected to the telecommute number and accompanying call details are displayed in one-X Portal.

•While telecommute mode is selected, you are logged out of your normal internal phone extension. When you end telecommute mode, your extension number is returned back to your normal phone extension if you have one and it is not in use by another hot desking user. If you don't have a normal extension or it is not available, you are treated as being logged off from the phone system and your calls will go to voicemail if available or receive busy.

•If you log into your internal extension and mobile, and then you change your presence and status message using either of the clients, the change is synchronized with the other client.

•The phone at the telecommute number location is assumed to be a single line phone. If call waiting is enabled in your IP Office configuration it can be used for a single additional call when an existing call via the IP Office is connected.