Presence Icon

Presence Status

Description

available

Available

This status indicates that you are available and can be called.

busy

Busy

This status indicates that you have a call in progress.

DND

Do Not Disturb

This status indicates that you have enabled Do Not Disturb on the phone system. Calls to you are redirected to voicemail if available. Otherwise, the callers receive a busy tone. The exception is calls from numbers that you have added to your list of Do Not Disturb Exceptions.

logout1

Logged Out

This status indicates that you have not logged into the extension on the phone system. Calls to you are redirected to voicemail if available. Otherwise, the callers receive a busy tone. You cannot make calls. However, you can still use one-X Portal to alter your configuration settings.

ringing1

Ringing

This status indicates that the phone is ringing and you have an incoming call.

unknown

Unknown

This status indicates that your presence on the phone system is unknown. The presence cannot be determined as the phone number is not an extension on the telephone system.