Please enable JavaScript to view this site.

IP500 V2/V2A IP Office Basic Edition

For systems running in Key mode, when a user makes a call, they can indicate if it is an external or internal call by first pressing a line appearance button or an intercom button respectively. If the user just lifts the handset without first pressing a button, the system uses the user's automatic line selection settings (ALS) to determine which available button to seize for the call.

By default, each extensions' automatic line selection list contains line buttons in sequence from line 1 up to the system's Number of Lines setting and then the intercom or call appearance buttons.


Manually Editing a User's Automatic Line Selection Setting

1.Click on User in the menu bar.

2.Highlight the required user by clicking on them.

3.Click on the web edit icon edit icon in the Button Programming panel on the right.

4.The current automatic line selection settings are shown in the ALS Programming panel.
web als

5.Select Modify ALS.

6.In the text box, enter the sequence of line and intercom buttons that should be use for automatic line selection. Separate each entry with a comma.

For a line button, enter Line XX where XX is replaced by the line number.

For an intercom button, enter Intercom Y when Y is replaced by the intercom button number.

7.Click Save.



Performance figures, data and operation quoted in this document are typical and must be specifically confirmed in writing by Avaya before they become applicable to any particular order or contract. The company reserves the right to make alterations or amendments at its own discretion. The publication of information in this document does not imply freedom from patent or any other protective rights of Avaya or others. All trademarks identified by ™, ® or © are registered trademarks or trademarks respectively are the property of their respective owners.

Use of this site indicates acceptance of its cookies and analytics, and acceptance of the Avaya privacy policy.

© 2022 AVAYA
Issue 38.g.-
Tuesday, July 19, 2022