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IP Office 500 V2/V2A IP Office Basic Edition

In addition to using the traditional IP Office Upgrade Wizard, an IP Office 500 V2/V2A control unit can be upgraded by loading the required set of firmware files onto the System SD card and rebooting the system.

! IP Office Technical Bulletins
You must obtain and read the IP Office Technical Bulletin relating to the IP Office software release which intend to install. The bulletin contains important information that may not have been included in this manual. IP Office Technical Bulletins are available from the Avaya support website (http://support.avaya.com).

! WARNING
The processes below require the IP Office system to reboot in order to apply any changes made. The reboot ends all current calls and services.

There are a number of ways in which this can be done.

Method

Description

Location

Software Files

Embedded Voicemail Prompts

System SD Card Upgrade

In this method, the System SD card is shutdown and removed from the control unit. The card's contents are upgraded using IP Office Manager.

Local

tick

tick

Upgrade from Optional SD Card

This method uses an SD card loaded with the required version of IP Office software. The card is inserted into the control unit's  Option SD card slot and its contents copied to the System SD card.

Local

tick

 

 

 

Performance figures, data and operation quoted in this document are typical and must be specifically confirmed in writing by Avaya before they become applicable to any particular order or contract. The company reserves the right to make alterations or amendments at its own discretion. The publication of information in this document does not imply freedom from patent or any other protective rights of Avaya or others. All trademarks identified by ™, ® or © are registered trademarks or trademarks respectively are the property of their respective owners.

© 2022 AVAYA
Issue 38.e.-
Monday, February 28, 2022