This command can be used to shutdown systems with IP Office Release 6 or higher software. The shut down can be either indefinite or for a set period of time after which the IP Office will reboot.


A shutdown must always be used to switch off the system. Simply removing the power cord or switching off the power input may cause errors.

This is not a polite shutdown, any calls and services in operation will be stopped. Once shutdown, the system cannot be used to make or receive calls until restarted.

The shutdown process takes up to a minute to complete. When shutdown, the CPU LED and the IP500 base card LEDs 1 and 9 (if trunk daughter card fitted) will flash red rapidly. The memory card LEDs are extinguished. Do not remove power from the system or remove any of the memory cards until the system is in the this state.

To restart a system when shutdown indefinitely, or to restart a system before the timed restart, switch power to the system off and on again.


An indefinite shutdown can also be performed from either of the first two extensions in the system using the Shutdown - Save All command.


1.Once you have selected the IP Office system from the Select IP Office menu, the System Shutdown Mode menu is displayed.

2.Select the type of shutdown required. If Indefinite is used, the system can only be restarted by having its power switched off and then on again. If a Timed shutdown is selected, the IP Office will reboot after the set time has elapsed.