The user mailbox controls can operate in either of two ways; IP Office mode or Intuity mode. The selected mode affects the keys presses used for different actions when the mailbox is accessed. The system's mailbox mode setting affects all user mailboxes.

Separate mailbox user guides are available for each mode.

Changing the Mailbox Mode

1.Click on System in the menu bar and then click on Switch.

2.The Voicemail Mode setting is shown in the System Parameters panel.

3.Select the mode required and click Save.