The user can turn the use of voicemail to answer their calls on or off. Depending on the user's phone, they can do this using options in the phones own menus. If this is not possible, you can provided their phone with a VMS Cover button which they can then use to turn voicemail on or off.
Programming a Voicemail Cover Button for a User
1.Click on User in the menu bar.
2.Highlight the required user by clicking on them.
3.Click on the 
edit icon in the Button Programming panel on the right.
4.The current button programming for the user is displayed.
5.In the Program Buttons panel click on the button that you want to program. The current settings of that button are displayed in the Button Specification panel.
6.Click on the Assign Feature button.
7.Select Programming Features.
8.From the Coverage panel select VMS Cover.
9.Click OK.
Turning a User's Voicemail On or Off
If required, you can turn a user's use of voicemail on or off through the system configuration.
1.Click on User in the menu bar.
2.Scroll the list of users to the required user and click on View Details.
3.In the Voicemail panel, use the Automatic VMS Cover setting to switch voicemail use on or off.
4.Click Save.