Conferencing Calls

The Conference feature allows you to conference other parties (including yourself) into a call. The system supports multiple conferences of up to 64 parties in total, including up to 2 external analog trunk in each conference.

 

To Create a Conference Call

1.While active on a call, press the CONF or CONFERENCE button. The first party is now on hold.
2.When you hear the dial tone, dial the telephone number of the second party.
3.When the call is answered press the CONF or CONFERENCE button again to add the second party to the call. All parties hear a single beep to indicate that they are in a conference call.
4.You can now speak to the first and second parties.
5.Repeat step 2 to add more parties.

 

To Hold a Conference Call

If you need to answer or make another call during a conference, you can hold in the same way as for normal calls. When you put a conference call on hold, the other parties can still talk to each other.

! WARNING
Only hold a conference that you know is taking place on your own telephone system. If you hold a conference that you have joined on another telephone system, that conference will hear hold music.
1.Press the HOLD button. The Green light next to the button will wink to show that the call is on hold.
2.To re-join the conference call press the button next to the Green light. You will rejoin the conference. An alternating Red/Green Flash appears next to your intercom or line button to indicate that you are in a conference call.

 

 

© 2011 AVAYA
- Issue 4.d.-
08:27, 16 November 2011
(conferencecalls.htm)

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Last Modified: 13/02/2011