Voice Mailbox Transfer

You can transfer a caller to directly to an extension's voice mailbox for the caller to leave a message without first ringing the extension. This feature is useful when you know that the extension user is not present and has not set do not disturb.

You can program a voice mailbox transfer button to transfer a caller directly to a voice mailbox by pressing the button and then dialing the mailbox subscriber's extension number.

To Transfer a Caller to an Extensions Mailbox

1.	During the call press FEATURE 14 or press a Voice Mailbox Transfer button you have one programmed.

2.	Dial the two digit extension number of the extension for which the caller wants to leave a message. The caller is routed to the mailbox and hears the recorded greeting for that mailbox.

Hang up.

To Create a Voice Mailbox Transfer Button (ETR 18D/ETR 34D Phone)

1.	At the phone press Feature 00.

2.	Program Extension: is shown on the display.

3.	Press the button that you want to edit or enter a number between 03 to 80 to select a button. The current setting of the button is displayed.

4.	Dial FEATURE 14. The current setting of the button will now be set to Voice Mailbox Transfer.

•	Exit programming by pressing Feature 00. You can also exit programming mode by lifting the handset, then place it back in the cradle.

© 2011 Avaya LLC
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08:27, 16 November 2011
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Last Modified: 13/02/2011