Parking Calls

Use this feature to place a call on a special type of hold where it can be retrieved from any extension in the system.

You should park only one call at a time to ensure that you know which caller you are talking to when you retrieve the parked call.
If you frequently park calls, program your extension number on an Auto Dial button, so you can park a call simply by pressing that button during the park process.

 

To Park a Call

1.While on a call, press TRANSFER and and dial your own extension number.
2.Hang up. If the call is not picked up within three minutes, it rings back at your extension.

 

To Retrieve a Parked Call

1.Press an Intercom or Call Appearance button and 6 followed by the extension number of the extension that parked the call.

 

 

© 2011 AVAYA
- Issue 4.d.-
08:27, 16 November 2011
(parkingcalls.htm)

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Last Modified: 13/02/2011