Dialing Restrictions and Permissions

Allow Remote Call Forwarding

All extensions can forward their incoming calls to another extension using call forwarding. This option is used to configure whether the extension can also forward calls to external numbers (remote call forwarding and cell phone connect).

For analog lines and T1 lines without DID, the extension must be the Line Coverage Extension for that line.
You can forward outside, intercom, transferred and voice signaled calls.
You cannot forward group calls, calls to doorphone alert extensions, coverage calls, transfer-return calls and night service calls.
The system will only forward calls on lines that have reliable disconnect. For these lines, Hold Disconnect Time must be set to a value other than 00 (No Detection).
The extension must have an available line to forward the call to an outside number.
The system uses the extension’s Automatic Line Selection to determine which line to use for the outgoing call.

 

1408/1416/9404/9408/9504/9508 Phone

1.At either of the first two extensions on the system, with the phone idle, press Admin.
2.Use the up arrow up or down down arrow arrow buttons to scroll the display to System Administration. When shown, press Select.
3.Use the up arrow up or down down arrow arrow buttons to scroll the display to Extensions. When shown, press Select.
4.Use the up arrow up or down down arrow arrow buttons to scroll the display to Remote Call Forward. When shown, press Select.
5.At the Extension: prompt enter the extension you want to edit.
6.The current setting is displayed.
7.Enter 1 (active) or 2. (not active). The default is 2 (not active).
Alternatively use the left arrow left or right right arrow arrow icons to toggle the settings or Default to return to the default setting.
8.Use the up arrow up or down down arrow arrow buttons to select another extension to adjust if required.
Exit programming by pressing PHONE/EXIT. Alternatively use the Back button to move to another menu.

 

M7324/M7324N/M7310/M7310N/T7316/T7316E Phone

1.At either of the first two extensions on the system, with the phone idle, press feature small Feature **config (ie. Feature **266344).
If the system has a system password set, it is requested. Enter the password.
2.The phone displays System Admin.
3.Dial #322. The phone displays Remote Call Forwarding.
4.Enter the number of the extension to be programmed.
5.Enter 1 (active) or 2. (not active). The default is 2 (not active).
To exit phone based administration at any time, press the Release button. To select a different process use the Next Procedure or Previous Procedure buttons or dial another feature code.

 

ETR 18D/ETR 34D Phone

1.At either or the first two extensions on the system, with the phone idle, press Feature 0 0 followed by two presses of the first intercom or call appearance button.
2.System Administration: is shown on the display.
3.Dial #322. The phone displays Remote Call Forwarding.
4.Enter the number of the extension to be programmed.
5.Enter 1 (active) or 2. (not active). The default is 2 (not active).
Exit programming by pressing Feature 00. You can also exit programming mode by lifting the handset, then placing it back in the cradle.

 

 

© 2011 AVAYA
- Issue 3.b.-
11:29, 22 March 2011
(remotecallforwarding.htm)

Performance figures, data and operation quoted in this document are typical and must be specifically confirmed in writing by Avaya before they become applicable to any particular order or contract. The company reserves the right to make alterations or amendments at its own discretion. The publication of information in this document does not imply freedom from patent or any other protective rights of Avaya or others.

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Last Modified: 16/01/2011