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UC Module

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Preparing a USB Installation Key

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Avaya supplies the Unified Communications Module v2 without pre-installed software. Therefore, a USB memory key is required to install the new software onto the module. Avaya supplies the Unified Communications Module v1 with pre-installed software, but that software is unlikely to match the software level of the IP Office system. Therefore, a new software install is assumed as part of the Unified Communications Module v1 installation.

This process extracts a downloaded ISO image onto a USB memory key and then turns that memory key into a bootable device for software installation or upgrading.

Prerequisites

6GB USB Memory Key
Note that this process reformats the memory key and erases all existing files.

64GB+ Memory Keys
This process can only be used with USB memory keys smaller than 64GB. For larger keys, see Creating a USB Key using Rufus.

Avaya USB Creator Tool
This software tool is downloadable from the same page as the ISO files. After installation, you can use the tool to load an ISO image onto a USB memory key from which the server can boot and either install or upgrade. Note: You must use the R11.1 version of this tool for R11.1 and higher systems.

Unified Communications Module ISO Image
You can download this file from the Avaya support website, see Downloading Module Software.

To create a bootable USB memory key:

1.Insert the USB memory key into a USB port on the PC.

2.Start the Avaya USB Creator (All Programs | IP Office | Avaya USB Creator).
avaya_usb_creator

3.Click the Browse button and select the ISO file.

4.Use the Select Target USB Drive drop-down to select the USB memory key. Make sure that you select the correct USB device as this process overwrites all existing contents on the device.

5.In the Select USB Label field enter a name to help identify the key and its usage in future.

6.Use the Select Installation Mode options to select whether the USB memory key should be configured for installing the software (UCM - Auto Install) or for upgrading existing software (UCM - Auto Upgrade).

Note: The installation mode options available changed automatically based on the type of ISO file selected. If you do not see the correct options, check that you have selected a Unified Communications Module ISO file.

7.Use the Select Locales to Install / Upgrades check boxes to select which sets of Voicemail Pro prompts you want installed or upgraded. Only selecting the languages that you require significantly reduces the time required for the installation or upgrade.

8.Check that you have set the options correctly. Click Start.

9.Confirm that you want to continue.

10.The status bar at the bottom of the tool shows the progress of preparing the USB memory key. The process takes approximately 15 minutes though that can vary depending on the USB2 memory key and PC.

 

 

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Issue 16.d.-
Thursday, February 17, 2022