Tip Number: 227 (Issue 3) <Prev Next>, 30 June 2010, Original PDF Version
This Technical Tip details the minimum PC requirements for a Windows server when running multiple IP Office server applications on a single server PC. In addition, IP Office Release 6 applications are supported on the following virtual servers:
VMWare
Microsoft Virtual Server
Microsoft Server Hyper-V
The following server applications are supported when loaded on the same server PC:
|
Voicemail Pro |
Customer Call Reporter |
one-X Portal for IP Office |
Minimum IP Office Release |
Minimum PC Specification |
1. |
16 Ports |
150 Agents |
- |
Release 5 |
As per each application. |
2. |
8 Ports (4 TTS) |
- |
50 Simultaneous users. |
Release 6 |
2GHz Dual Core, 4GB RAM, Windows 2008 Server (32 or 64-bit). |
3. |
16 ports (8 TTS) |
50 Agents |
150 Simultaneous users. |
Release 6 |
2GHz Quad Core, 6GB RAM, Windows 2008 64-bit. CCR run in virtual server Windows 2003. |
Voicemail Pro includes UMS, VB Scripting and 3rd party database operation. It also includes the installation of ContactStore if required.
Please Note: Contact Store is only supported on a 32Bit Windows Server 2008 physical server. It is not supported in a Virtual Machine environment.
Both ContactStore and one-X Portal for IP Office use Tomcat servers as part of the application. For scenarios with both installed, the one-X Portal for IP Office should be installed using a port selection other than its default 8080, refer to the one-X Portal for IP Office Installation Manual for details.
When used in a virtual server configuration CCR and one-X portal each require a 2GB RAM Virtual Machine. Voicemail Pro and Contact Store each require a 1GB RAM virtual machine.