IP Office Technical Tip

Subscribing DECT Extensions

This Technical Tip is to advise customers of a potential issue when subscribing IP DECT or DECT R4 extensions.

Allowing telephone subscription using the IP Office "Auto-create" or "Preconfigured" options makes changes to the current running configuration of the IP Office system.

Please ensure that no copies of the system configuration are also open in Manager during subscription, as sending such a copy of the configuration back to the IP Office system will replace the new subscriptions and require the DECT handsets to be subscribed again. Following any handset subscription, a new copy of the configuration should always be loaded in IP Office Manager if any other configuration changes are required.