This Technical Tip is to advise that a NoUser Source Number string is required in the IP Office configuration where the DECT R4 system frequency is set to either North or South America.
This setting ensures that the DECT system frequency remains correctly configured following a restart of the IP Office Control Unit. This is applicable to 7.0, 8.0 and 8.1 IP Office software releases.
For installations in North America the following Source Number is required: IPBS_FR_NA
For installations in South America the following Source Number is required: IPBS_FR_SA
The Source Number can be added using Manager as follows:
Retrieve the IP Office configuration
Navigate to the "NoUser" user
Click the "Source Numbers" tab
Click the "Add" button, enter the required Source Number and click "OK"
Click the "Save Configuration File" button
Ensure the "Merge" option is selected to send the configuration to the IP Office system without restarting.