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IP500 V2/V2A IP Office Essential Edition

> Additional Processes

Saving the Configuration File Off-Line

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The system holds multiple copies of its configuration file and will always try to restore the last working copy. For example, once a day (approximately between 00:00 and 00:30), the system copies its current configuration to the /primary folder on the System SD card.

Sometimes however, it may be necessary to obtain a copy of the system configuration file for other purposes. For example, it may be requested when reporting an issue.

Note that the processes below are just for the system configuration file. They do not include other files being used by the system and files such as those used by Embedded Voicemail. For full backups see see Backing Up to the Backup Folder and Backing Up to the Optional SD Card. These can then be used to restore the system if necessary.

IP Office Manager can be configured to automatically save copies of the configuration file each time it is used to edit the configuration. Within IP Office Manager, look at the File | Preferences | Security settings and select Help for details.

To download a copy of the system configuration file using IP Office Manager:

1.Login to IP Office Manager and load the system configuration.

2.Select File | Save Configuration As.

3.Save the file to a folder on your PC.

To download a copy of the system configuration file using IP Office Web Manager:

1.Login to IP Office Web Manager and load the system configuration.

2.Select Actions | Download Configuration.

3.A copy of the system configuration is downloaded (the method and location of the download depend on the browser being used).

 

 

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Issue 38.h.-
Monday, August 15, 2022