With notifications enabled as below, if you receive an instant message when you have the one-X Portal minimized in Firefox, the system displays a notification window. It displays the avatar of the contact who has sent you the IM and when you click on the notification window, the system displays one-X Portal window.
To enable IM desktop notifications in Firefox:
1. In the Configure tab, click Notifications tab.
2. Select Enable IM Desktop Notifications.
•Enable IM Desktop Notifications Greyed Out
If the Enable IM Desktop Notifications option is greyed out:
a.Click on the link shown below the Enable IM Desktop Notifications box.
b.Click the Enable IM Desktop Notifications checkbox.
c.A popup appears asking if you would like to show notifications. In the popup drop-down, change the selection option to Always show Notifications.
d.A welcome desktop notification appears.