With notifications enabled as below, if you receive an instant message when you have the one-X Portal minimized in Chrome, the system displays a notification window. It displays the avatar of the contact who has sent you the IM and when you click on the notification window, the system displays one-X Portal window.
To enable IM desktop notifications in Google Chrome:
1. In the Configure tab, click Notifications tab.
2. Select Enable IM Desktop Notifications. The system displays a popup window that requests the user to allow permission for desktop IM notifications in one-X Portal domain.
3. Click Allow. The system displays a welcome message and sends you desktop IM notifications.
4.Click Save.
If you did not allow the browser permission for desktop notifications, the system does not show notifications even if Enable IM Desktop Notifications is selected. To resolve this, do the following:
To add the portal to the browser permissions:
1. In the browser, type chrome://chrome/settings/contentExceptions#notifications.
2. Select the IP address of the one-X Portal domain. For example, http://148.147.206.147:8080.
3. Click on the X located at the right end in for the selected row.
4. Click OK.
5. Log in to one-X Portal
6. Select Configure > Notifications tab.
7. Select Enable IM Desktop Notifications. The system displays a popup window that requests the user to allow permission for desktop IM notifications in one-X Portal domain.
8. Click Allow. The system displays a welcome message and send you desktop IM notifications.